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Celebrating a Milestone: Cumbria Travel's Remarkable Journey
In a commendable display of resilience and adaptability, Cumbria Travel recently marked a decade of service, embodying the spirit of the travel industry during challenging times. Established in January 2015 by Leanne Miller and Tricia Rickerby in Whitehaven, this agency initially sprang from an inspiring conversation at a hen party. The duo, with backgrounds in leading travel agencies, recognized a gap in the market for personalized, community-focused travel services.
Fun Celebrations and Community Engagement
The anniversary celebrations were not just about looking back; they included special offers and social media competitions throughout January. A highlight was their exciting Facebook and Instagram competition, which awarded a massive £1,000 Jet2holidays prize voucher, attracting nearly 13,000 entries and reinforcing the agency's connection with the community.
Adapting to Challenges in the Travel Sector
Despite facing immense challenges such as the pandemic's impact on tourism and the rising cost of living in the UK, Cumbria Travel has continued to expand. With now 27 consultants and a dedicated social media team, they have diversified their offerings into luxury escapes and cruise packages, ensuring they remain relevant and accessible to modern travelers.
A Testament to Quality Service
Recognized as Jet2holiday’s Small Agency of the Year twice, Cumbria Travel takes pride in delivering personalized service. Miller emphasizes that their aim goes beyond simply booking holidays; they strive to create memorable experiences for families. Their expansion is a testament to their commitment to quality, overcoming obstacles with an approach that prioritizes customer satisfaction above all else.
The Future Looks Bright
As they embrace their next decade, Cumbria Travel remains focused on growth and innovation. They are poised to leverage their connections with industry leaders and continue offering a wide range of travel experiences, ensuring that their customers not only have plenty of options but also receive unmatched service along the way.
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