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A New Direction for Riviera Travel in the Southeast
Riviera Travel is making strategic moves to enhance its presence in the southern and southeastern regions of the UK. The recent appointment of Mark Kidman as the key account manager signifies this shift towards strengthening relationships with travel agents. Kidman will officially start on April 7, 2025, bringing a wealth of experience from notable companies including Tui and Secret Escapes.
A Growing Team to Meet Ambitious Goals
The expansion of Riviera Travel's team is indicative of the company's commitment to growth. With Kidman on board, the UK and Ireland trade team has grown to nine members, reflecting a 50% year-on-year increase in personnel. This growth aligns with their ambitious plans to enhance partnerships and success in the competitive travel sector.
Experience that Matters
Kidman's deep-rooted passion for the travel industry is supported by his extensive background, including previous roles at Secret Escapes, Tui, and more recently Sonan Bunkers Group, Groupon, and Deliveroo. His diverse experience uniquely positions him to navigate the complexities of river cruises and tours, aiming to deliver unparalleled value to travel agents.
Building Stronger Relationships
In his own words, Kidman expressed enthusiasm about his new role, stating, "I’m truly looking forward to building and enhancing relationships across our key agent partners in the south and, of course, driving continued success along the way." This focus on collaboration will be essential as Riviera Travel seeks to define itself as the easiest company for agents to work with.
The Vision for Growth
Claire Hills, the national sales manager, echoed these sentiments, stating that there are exciting times ahead for the travel company. The desire to provide exemplary support to agents is a driving force behind Riviera Travel's recent hires, including Kidman—all part of a larger strategy to establish robust partnerships within the travel community.
A Bright Future Ahead for Riviera Travel
As Riviera Travel embarks on this new chapter, the focus remains on enhancing relationships and expanding its footprint in the travel sector. The appointment of Mark Kidman is not just about filling a position; it represents a commitment to improving agent partnerships and pursuing sustained growth. This evolution is set to not only enrich the experience for agents but also for travelers seeking unforgettable river cruise adventures.
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