
Turnberry Welcomes Mary Rogers: A New Era in Hospitality Operations
Turnberry, a prominent player in the luxury hospitality sector, has appointed Mary Rogers as its new Executive Vice President of Hospitality Operations. With over 20 years of experience, Rogers steps into her role during a transformative phase for the company, overseeing its strategic growth and enhancing guest experiences across various properties.
Rogers: An Industry Trailblazer
Previously serving as Managing Director at Montage International, Rogers has extensive experience in elevating service standards and improving operational efficiencies. Her tenure at the iconic Fontainebleau Miami Beach marked a significant milestone, where she became the first woman to hold the general manager position since the resort's inception. This experience positions Rogers to foster innovation and excellence at Turnberry, as she emphasizes value creation and guest engagement.
Major Projects on the Horizon
Rogers’s leadership comes at a critical time as Turnberry is developing two significant luxury projects: the Grand Hyatt Miami Beach, connected to the Miami Beach Convention Center, and The St. Regis Nashville. The successful launch and operation of these properties are set to consolidate Turnberry’s reputation for outstanding hospitality.
Vision for the Future
Rogers's mission will include overseeing operational aspects, strategic planning, budgeting, and sales initiatives. She aims to innovate Turnberry’s service models to meet the needs of a discerning clientele, all while fostering a culture of excellence across the organization. This commitment to service is crucial, especially in a competitive market where guest experiences can make or break a brand’s success.
A Champion for Diversity in Hospitality
Rogers is not just a leader in operations; she is also a role model for aspiring women in hospitality. As a founding member of the Florida Chapter of Women in Lodging, her advocacy for women’s empowerment within the industry is an admirable aspect of her career. Her contributions to various leadership boards underscore her commitment to influencing positive change in hospitality.
As Florida homeowners closely follow developments in the luxury market, it is vital to recognize the intersection of leadership and guest satisfaction. With Mary Rogers at the helm, Turnberry is poised to enhance its offerings and elevate the luxury experience across its properties. This focus will not only benefit guests but also solidify Turnberry's stronghold in the luxury hospitality sector.
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